A-Z
Pharmacy
Apotheke zum Heiligen Wolfgang Markt 54, 5360 St. Wolfgang
+43 6138 3337 www.apowolf.at
Doctor
Group Practice for General Medicine Dr. Elisabeth Leifer-Lepic & Dr. Ulrike Krupitz Markt 106, 5360 St. Wolfgang
+43 6138 2252
stwolfgang@aerzte-praxis.at www.aerzte-praxis.at
Outside Office hours HÄND = (general practitioner emergency service St. Wolfgang and Bad Ischl): Tel: +43 6138 141 In case of emergency: +43 6138 144 If it hurts: 1450
Trips
Action, relaxation, adventure in demand? All information here
When we are in the house, we are very happy to inform you about possible excursions and tours.
Iron
If you want to iron something, you will find all the necessary ironing utensils in the all-purpose box.
(from December 2021)
Check-In
Check-in is from 15:00. Should you arrive earlier, you are welcome to store your luggage with us. We will let you know as soon as your room is ready!
Check-Out
The rooms are at your disposal until 10:15 a.m. on the day of departure. Late check-out is subject to availability and surcharge. Please ask for this option at least 1 day before departure.
Covid
Balthasar Volcano offers plenty of space and privacy even in COVID 19- times. They keep to themselves, away from unwanted crowds. It goes without saying that we not only thoroughly clean our holiday apartments after each departure, but also thoroughly disinfect all surfaces and touch points such as door buckles, light switches, etc. The extensive airing may not be missing of course. We have the 3 G rule.
Coworking
You’re with us on business? Since our advertising agency is located in the house, we are happy to provide you with some office supplies. (punch, stapler, cutter, etc.) Printing on request.
Furnishings
With much love we have chosen all the furnishings in the rooms. Some of the items can be purchased in the foyer, and we are also very happy to provide information about where our furnishings etc. come from. Please leave all items in the rooms when you leave. Missing items will be charged to you by us. Should anything ever break, please let us know … we will find a solution.
First aid kit
You will find a few plasters in your room at the washstand or in the foyer on the second floor you will find a first aid kit and reserve materials in the white locker.
TV
Always informed: Each room is equipped with a TV including international satellite TV programs & radio programs.
Fire
Keep calm. In case of emergency, please notify us immediately and leave the house.
Emergency call: 122
In the apartments you will find small fire extinguishers or there is a foam fire extinguisher in the foyer.
Hairdryer
We don’t have a “Bad Hair Day”, only a GHD – “Good Hair Day”.
In each apartment you will find a hairdryer of this brand in the bathroom.
Bicycles
Reserve your bike already now for a remarkable bike tour at the Wolfgangsee.
Travel agency Pro Travel (bike rental St. Wolfgang Wolfgangsee Salzkammergut)
Markt-Pilgerstraße 152, A-5360 St. Wolfgang
+43 6138 2525-0
www.protravel.at
Seebiker rental, shop & workshop in the Pavillion! (right next to the Hotel Peter)
Markt 54, A-5360 St. Wolfgang
+43 660 920 4463
www.seebiker.at
Lost & Found
Please let us know if you have forgotten anything. We will be on the lookout for it and will be happy to send it to you via cash on delivery.
We keep forgotten things for a month.
Dishwasher
You will find a dishwasher in every apartment.
Liability
The general terms and conditions apply.
Pets/Dogs
Pets are welcome and can be booked during the booking process via the hotel’s website. A small welcome package is waiting for your four-legged friend.
Additional info: In St. Wolfgang leashes are compulsory everywhere. You will certainly hear our Mick, Australian Shepherd, from time to time (a loudmouth like his namesake Mick Jagger). But you will never find him unobserved or off leash. This is what we would like to see from our visitors as well.
Towels
VEGAN LIFE from VOSSEN combines urban, timeless design with a responsible use of natural resources. The collection is 100% vegan and therefore also another contribution for a better world.
100% bioSUPERSOFT cotton. Gentle to the skin. Gentle to nature.
You can purchase our hotel collection at the reception.
Hygiene products
High-quality, purely herbal organic skin care products (shower gel, shampoo, conditioner, body lotion) from besoapmyfriend.com are already waiting for you in your holiday apartment.
You are welcome to purchase these products and more at our reception.
Children
There are some accommodations in St. Wolfgang that specialize in families and are specifically designed to meet their needs.
The Balthasar Volcano has made it a special goal to cater to the needs of adults. Rest & relaxation are our top priority. Also, our facility and outdoor space is not child friendly.
(Please don’t take our concept as discrimination against families in any way. We are just not set up for it).
Credit cards
We accept Eurocard/Mastercard, Diners Club, American Express, Visa, Discover, Union Pay, Google Pay, Apple Pay and Maestro Card.
Kitchen
Our kitchens are equipped with stove, oven, dishwasher and refrigerator with freezer. They are also well stocked with pots and pans from Schulte Ufer, cooking equipment from Joseph and Joseph, crockery*, cutlery and glasses.
* The tableware and cups were made from recycled clay (in Portugal) produced on the factory’s production lines. This eliminates the need to produce a new raw material and reduces the ecological footprint.
Grocery store
ADEG Kienberger
Markt 4, A-5360 St. Wolfgang in the Salzkammergut
Waste disposal
In order to be able to recycle a large part of the waste and to produce as little residual waste as possible, we ask you to dispose of the waste separately. For this you will find a waste separation system in every kitchen under the sink.
Marking Sticker:
Black = Residual waste
Green = organic waste
Yellow = Plastic waste
Red = Paper
Large trash cans can be found behind the heat pump by the main entrance.
Night’s rest
Please ensure adequate silence after 22:00.
Emergency call and emergency numbers
Euronotruf: 112
Fire department: 122
Police: 133
Rescue: 144
Mountain rescue: 140
Emergency call for the deaf: 0800 133 133
Medical radio service: 141
Public transport
Unfortunately there is no public bus to us yet. The nearest bus stations are within 10 – 15 minutes walking distance (downhill).
Parking
There is a parking space for each apartment. Should you arrive with several cars
we can recommend parking spaces nearby for a fee.
Postal partner
Post office St. Wolfgang
Markt 28, A-5360 St. Wolfgang in the Salzkammergut
Radio
A rechargeable radio with Bluetooth is available in each apartment during your stay.
Smoking
You can smoke in front of the covered entrance area and on your balcony. All our rooms are non-smoking. We ask you to accept this. In the event of retrafficking
a cleaning fee (depending on the effort) will be deducted from the deposit.
Cleaning
You must have seen the final cleaning fee in your offer. For a stay of one week or more, we are happy to carry out intermediate cleaning on request. If you require additional cleaning, please let us know. We would be happy to commission these. The price will be charged according to actual expenditure
(per hour 70 €)
Reception
To give you plenty of rest, our reception is not always manned. If we are not in the house, you can reach us via email or phone call.
Restaurants
Go out? Eat in? We can give you recommendations for restaurants. You are in St Wolfgang namely in a culinary stronghold.
Our personal recommendation is a vegan 3-course menu at the Seevilla Wolfgangsee.
If you feel like cooking yourself, but don’t have anything in the fridge, you can either shop at ADEG in town or fall back on a few essentials from our supply corner.
If you fancy a vegan surprise you can also pre-order it from us. Gladly cold vegan snack platter (€40 for 2 people) or 3 course menu (€35 per person). Only on request, min. Two days before.
Damage
We ask our guests to treat the rental property with care and to ensure that fellow travellers and relatives comply with the rental conditions.
Should something still get broken, please let us know … we will find a solution.
When leaving the holiday home, the entrance door, the windows and the balcony door must be well closed in order to avoid possible damage due to burglary or storm damage.
(Any damage must be reported before departure or immediately. The amount of damage can be significantly reduced, since we can intervene immediately and thereby prevent consequential damage).
Key
We use an automated access system that automatically sends you the access code to our house and the apartment by e-mail 3 days before your arrival, if this is not the case please contact us in time.
If the key system does not work, please call us.
Sleep comfort
For a pleasant night! The bed and all materials on the bed are 100% organic and vegan.
BIO bed linen: The breathable bed linen from Portugal ensures the absolute erlich feeling of well-being in bed. The exceptionally soft feel-good fitted sheet, from the company Dormiente, consists of 100% natural cotton fibres from controlled organic cultivation. 100% cotton (organic), GOTS certified
Organic duvet, from the company Dormiente, with 100% hemp filling Hemp can absorb an enormous amount of moisture, so that there is no “evaporation cold”. Pleasantly soft, light and especially skin-friendly for a more comfortable fall asleep and a more restful awakening. The NATURAL HANF blanket is made of purely vegetable materials. Hemp has an excellent eco-balance, basically thrives without fertilizers or fungicides and is avoided by pests. Therefore ideally suited for people allergic to animal hair and mites.
Natural filling sleeping pillow, from the company Dormiente, outer cover: 100% cotton (kbA), elastic knitted cover made of highly purified cotton to prevent allergies caused by mould. Inner cover: 100% cotton (organic). Filling: 100% natural latex cut as rods and flakes.
The metal-free natural box spring bed VEGA, by Dormiente, with the natural mattresses Natural Classic MEDIFORM medium with special cover 3A (composite/knitted fabric made of 100% kbt cotton, natural-coloured with kbt virgin wool quilted underneath) is 100% vegan.
The natural mattress series NATURAL CLASSIC is from the premium mattress series for high demands on health and comfort. It goes without saying that this series meets all the requirements in terms of orthopaedically correct lying, excellent climate regulation, clean, sustainable natural materials of the highest quality and electrobiological neutrality. This range has been specially developed for people who want to improve the quality of their sleep and who recognise that comfortable and healthy sleep is an essential aspect of life, or who are aware of the value of healthy, good sleep and do not want to compromise on this in any way.
SPA in the White Horse Inn
Not only hotel guests, but also external guests can enjoy magical hours in the “Spa in the Lake” at the Day Spa Im Weissen Rössl at Lake Wolfgang. Relax in the lake, swimming pool, indoor pool, relaxation area, steam bath or sauna or book an appointment
for your wellness & well-being program in the SPA & Beauty. A deeply relaxing day at the Wolfgangsee with massages, beauty & co. awaits you there!
Entrance fee Day Spa: € 32,00 incl. Bathrobe, bath bag and bath shoes (as of August 2021)
SPA & Beauty in the White Horse Inn
+43 6138 2306 280
www.weissesroessl.at
We will gladly take care of the booking for you.
Games and books
You will find a selection of board games (from December 2021) for free withdrawal in our library in the foyer or/and in the holiday apartments.
Vacuum cleaner
A vacuum cleaner is located in the foyer in the white locker – you are welcome to take it with you to your apartment for cleaning at any time.
Power
VOLTAGE:220/230 V alternating current, 50 Hz
Taxi
Taxi Stadlmann
Markt 123, A-5360 St. Wolfgang in the Salzkammergut
+43 664 4010920
www.taxi-bad-ischl.at
Terrace
In each holiday apartment 2 sunbeds are waiting incl. Edition on you. Please stow the cushions away from the rain and wind when not in use.
Freezer
The freezer is located in your refrigerator.
Drinking water
The tap water is best drinking water quality and can be drunk without hesitation.
Please avoid buying PET bottles as much as possible.
We will be happy to fizz up your tap water with CO2, just ask us about it.
Ecolabel
We are proud to have qualified for the Austrian Ecolabel award because we:
Using energy and water wisely
Avoid waste or separate waste
Use renewable raw materials as well as environmentally friendly products
we do not support animal cruelty – neither with food, furnishings nor building materials – and therefore have a very low Co2 footprint
Compliance with the criteria is regularly checked by independent bodies.
You will find further information at: www.umweltzeichen.at
We take our responsibility for our environment very seriously and strive to make improvements in all areas in order to preserve a beautiful and healthy landscape for future generations. But clean air, clear water and healthy food also need your support!
Laundry service
We can offer you gladly over the company Maherndl Bad Ischl. If available, you are also welcome to use the in-house washing machine.
Whats App / Signal Service:
You still have questions, but you are already in your holiday apartment?
Feel free to write us on Whats App at the following number: +43 660 3766002 We will get back to you ASAP.
WLAN / WIFI
Stay connected! Internet is available free of charge throughout the Balthasar Volcano.
Wishes for the guest
To avoid unnecessary waste of valuable energy, please keep the window closed when the heating or floor cooling is on and turn off the light when you leave the room.
Please let us know if you discover a dripping tap or a leaking WC flush and use the water carefully (e.g. turn off the water between brushing your teeth and shaving, use the WC stop etc.).